Wednesday, June 16, 2010

OpenVBX: To Manage Your Office Phones

Image representing Twilio as depicted in Crunc...Image via CrunchBase
Fred Wilson: Open VBX
With Open VBX you get free software to build telephony services and a web based telephony cloud to provision the numbers, calls, text messages, and way more. ...... We believe that free and open software opens up markets and new capabilities much more quickly than closed and expensive software products. ........ there are a number of ways to make money with open source software. The most obvious one is the "Red Hat" model of building a services and support business on top of the open source software. Red Hat has revenues of almost $600mm per year and boasts a public market valuation of over $5bn. MySQL, which also used that approach, sold to Sun for $1bn. .......The Wordpress software is available open source. But they also operate a hosted version at Wordpress.com that is a commercial effort.
Al Wenger: Twilio Announces OpenVBX
Twilio has done it again: taken something that was previously complicated and made it super simple. This time they set their sights on business telephone systems ...... Like Wordpress, OpenVBX has a plug-in architecture that makes it super easy to extend functionality and to integrate other systems. ...... how many times have you punched in a bunch of information to an automated system only to then have to repeat all the information when you get an operator on the line? ...... I can’t wait to get rid of the existing PBX at Union Square Ventures and replace it with an instance of OpenVBX. I can then connect the foursquare plugin to let people now which city and time zone I am in!
Twilio: OpenVBX
Using Twilio's Cloud Communications platform, you never have to worry about scalability, reliability, hardware investments, or long-term contracts. You just pay as you go, and a free $30 trial gets you up and running without a credit card...... As developers, we've built websites, skinned blogs, and integrated CRMs for customers. But phone systems, that was somebody else's problem.
OpenVBX.org
OpenVBX is for companies and collaboration.
TechCrunch: Twilio Releases OpenVBX, An Open Source Google Voice For Businesses
Ever since it launched in late 2008, Twiliohas a knack for making cool products. ...... has the potential to disrupt business-oriented call routing services in a big way — Twilio is describing it as a sort of Google Voice for businesses, with more flexibility ...... integrated services, like text to speech, voice transcription, voicemail forwarding, and SMS messaging. ....... One plugin Twilio CEO Jeff Lawson showed me hooked into 37signals’ Highrise, a web-based contact manager. Using this, you could automatically check to see if the phone number of an incoming call was already in your contact database, and route the call to a certain sales rep accordingly. A second plugin (which was actually created by a third-party developer) hooks into Foursquare, allowing you to change your telephony settings depending on where you’re located........ When you use OpenVBX you’re charged Twilio’s normal rates, which run $1 per phone line per month ($2 for a toll-free number) with usage charges of 3 cents per minute (or SMS). ........ an enterprising developer could tweak OpenVBX so that it’s perfect for restaurants, and then resell it as their own service. Twilio still gets paid through their per-minute and phone line charges, and the developer can charge a hefty premium on top of it.
GigaOm: Twilio Launches Roll-Your-Own Google Voice
Twilio, a San Francisco-based startup whose platform and services marry voice to the web world, is launching OpenVBX, an open-source web application that is in essence a roll-your-own Google Voice. With it, you get toll-free and local phone numbers, which can in turn be used to route calls to existing cellphones and landlines. ..... I’m still playing around with a demo version Twilio shared with us — I’ll update the post when I’m done.
GleepLog: Virtual Telephony Changed Today
Twilio flew me out to San Francisco in March to get a look at an early version and I was very impressed. We had a weekend hackathon and created plugins for it… but more about that later. ....... It didn’t make sense for us to continue building OtherNum anymore. Instead I chose to pursue some sub-niches instead of primary PBX-like functionality and to work on plugins for VBX. ..... VBX is an open source web application that interacts with Twilio’s API to implement advanced telephony functions normally found in expensive equipment. It’s exactly the right solution for businesses with virtual offices, remote personnel and startups. ...... If the power goes it in your office your $10,000 PBX is going to go offline. ...... you’ll never have to shell out cash to add extensions or voicemail boxes...... pull it up in a browser and enter your Twilio credentials..... You want to have your PBX interact with your Twitter or FourSquare account or change its behavior based on time of day. You want your PBX to interact with Chirbit, MyCaption.com or BART. If you had a hardware PBX it would NEVER happen. ...... I wrote the plugins for Chirbit, FourSquare and MyCaption during that weekend in San Francisco. The FourSquare plugin caught the attention of a bunch of people including TechCrunch, GigaOM, Albert Wenger and Fred Wilson. My head was spinning all morning! ..... Mark Condon wrote a plugin that allowed you to define prompts in English and used Google APIs to translate your text into French, German and other languages and then speak it to the caller. ..... Jonathan Kressaty wrote multiple plugins, one of which allows you to change the behavior of your phone system depending on the time of the day. ..... I think it’s a great product in a really cool space and it’s going to push the virtual telephony world forward a few notches and in a hurry.
Jonathan Kressaty: A Warm And Long Anticipated Welcome To OpenVBX!
Ladies and gentlemen, the way you perceive a phone "system" is about to change..... OpenVBX, an unbelievably killer, deployable, web-based application that allows you to setup an unlimited number of phone call and SMS "flows", allowing individuals and businesses to have an easy to use, manageable virtual phone system. ...... "Like Google Voice has done for consumers, OpenVBX lets business users control when and how they are reached. It also provides a modern web user interface for managing voicemails, sending and receiving text messages and managing phone calls from the browser. Users can drag-and- drop custom business phone applications, such as automated attendants, menus, team dialing, and shared voicemail inboxes for their company phone numbers." ....... I was first introduced to OpenVBX in March, and even when it was in a still-pretty-rough state, it was one of the most impressive apps I've ever seen. You could do nearly anything with a phone call - setup menus, prompts, voicemail with transcriptions and email/text notifications to recipients, and what you couldn't do you could build with an extremely extensible applet and plugin architecture that requires minimal knowledge of PHP. ....... As of today, I have five applets/plugins available for OpenVBX that I've worked on in the last few months: a "scheduler" applet that lets you dictate a call or SMS flow based on the time of day, an applet called "curling" that will perform an HTTP GET request to any URL and say back the contents of the page to the caller, a "restart" applet that will send your flow back to the beginning, a "call log" plugin that shows all call activity for your entire Twilio account, and an "installer" plugin that lets you easily upload a zip file of a plugin so you can avoid using FTP in order to install new applets. ..... We've been using OpenVBX on and off at Ripstyles for a couple weeks now, and it's been amazing. Being able to have a multi-thousand dollar phone system for pennies per call makes perfect business sense, and it's honestly quite enjoyable to use.
Fred Wilson, October 2009: Business Model Jujutsu
The big moment in the history of TACODA (a company we invested in early this decade that was sold to AOL in 2007) was when they went from charging customers to paying customers.

SlideShare: Twilio Voice Applications with Amazon AWS S3 and EC2






What I want Google to deliver: ad-supported free phones.
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Tuesday, June 15, 2010

Verdict: The iPhone Is Not Open, Flash Is Not Cutting Edge


Steve Jobs: Thoughts On Flash
.... we met Adobe’s founders when they were in their proverbial garage. Apple was their first big customer ......Apple invested in Adobe and owned around 20% of the company for many years. The two companies worked closely together to pioneer desktop publishing and there were many good times. ....... Mac users buy around half of Adobe’s Creative Suite products – but beyond that there are few joint interests. ...... why we do not allow Flash on iPhones, iPods and iPads. ...... Adobe’s Flash products are 100% proprietary. They are only available from Adobe, and Adobe has sole authority as to their future enhancement, pricing, etc. While Adobe’s Flash products are widely available, this does not mean they are open, since they are controlled entirely by Adobe and available only from Adobe. By almost any definition, Flash is a closed system. ....... Apple has many proprietary products too. ..... Rather than use Flash, Apple has adopted HTML5, CSS and JavaScript – all open standards. ...... Flash is the number one reason Macs crash....... Flash was designed for PCs using mice, not for touch screens using fingers. ..... Besides the fact that Flash is closed and proprietary, has major technical drawbacks, and doesn’t support touch based devices, there is an even more important reason we do not allow Flash on iPhones, iPods and iPads. We have discussed the downsides of using Flash to play video and interactive content from websites, but Adobe also wants developers to adopt Flash to create apps that run on our mobile devices. ....... Flash is a cross platform development tool. It is not Adobe’s goal to help developers write the best iPhone, iPod and iPad apps. ...... the mobile era is about low power devices, touch interfaces and open web standards – all areas where Flash falls short..... Perhaps Adobe should focus more on creating great HTML5 tools for the future, and less on criticizing Apple for leaving the past behind.
Adobe: The Truth About Flash
The Adobe Flash Player runtime was actually originally created as a technology for tablets with touch interfaces ..... For new content developed specifically with touch in mind, Flash Player 10.1 will provide a complete set of multitouch and gesture APIs. ...... Seventy-five percent of all video on the web is viewed via Flash Player, including videos encoded in the most popular codecs such as H.264 and VP6. ...... H.264 is a video codec (which requires a player), while Flash Player is a complete multimedia runtime that can play back H.264, among other codecs. ....... Flash Player 10.1 will include support for hardware-accelerated video playback across devices from mobile to desktop environments. ....... since Flash Player runs across platforms, all of the optimizations made for mobile will also benefit content on desktops, laptops, netbooks, and tablets when they run Flash Player. ........ The Symantec Global Internet Threat Report for 2009 found that Flash Player had the second lowest number of vulnerabilities of all Internet technologies listed (which included both web plug-ins and browsers). This is significant when you consider that Flash Player is among the most widely distributed and used pieces of software in the world. ....... Flash Player is part of a rich ecosystem of both open and proprietary technologies. ..... The core engine of Flash Player (AVM+) is open source and was donated to the Mozilla Foundation, where it is actively maintained. The file formats supported by Flash Player, SWF and FLV/F4V, as well as the RTMP and AMF protocols are freely available and openly published. Anyone can use the specifications without requiring permission from Adobe. Third parties can and do build audio, video, and data services that compete with those from Adobe. ....... Flex, the primary application framework for the Adobe Flash Platform, is also open source and is actively maintained and developed by Adobe and the community.
Freedom Of Choice: Home
Create Without Limits
The Truth About Flash
Our Thoughts On Open Markets


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