No, Biz, Twitter Has Real Issues

Image via WikipediaI am a huge fan of Twitter, an avid user, and I have blogged extensively about the service at this blog. I joined the service the same day Demi Moore did. Coincidence.

And I understand the media thing Biz Stone is alluding to here. The media likes drama. They report of fights where there are no fights. Friction sells better than peace.

But I do believe Twitter does have real issues.

Twitter does not have that Gladiator Steve Jobs, or the Knight In Shining Armor Mark Zuckerberg. But that lone warrior Founder CEO is not the only formula for grand success. Maybe greatness can also arise out of collective leadership.

The Black Keys: So He Won't Break

(Via Fred Wilson)

Twitter Trouble?

Twitter At Five: Not Spitting Out Well

Fortune: Trouble @Twitter: There's no shortage of drama at Twitter these days: Besides the CEO shuffles, there are secret board meetings, executive power struggles, a plethora of coaches and consultants, and disgruntled founders. (Like Williams. The day after Dorsey announced his return to the company -- via tweet, naturally -- Williams quit his day-to-day duties at the company, although he remains a board member and Twitter's largest shareholder, with an estimated 30% to 35% stake.) These theatrics, which go well beyond the usual angst at a new venture, have contributed to a growing perception that innovation has stalled and management is in turmoil at one of Silicon Valley's most promising startups, which some 20 million active users rely on each month for updates on everything from subway delays to election results -- and which a growing number of companies, big and small, seek to use to market themselves and track customers. ...... It has been months -- an eternity in Silicon Valley -- since the company rolled out a new product that excited consumers. ...... Facebook's Mark Zuckerberg used to watch developments at Twitter obsessively; now he pays much less attention to the rival service. ...... Twitter doesn't lack talented engineers, potential paying customers, or loyal users -- and it certainly has plenty of money in the bank ..... The problem is a board and top executive team that don't always appear to have control of its wide-ranging cast of characters, including founders who have attained near-celebrity status (another co-founder, Biz Stone, is a regular on NPR, and earlier this year Dorsey was profiled in Vanity Fair), headstrong and divisive managers, and investors used to getting their way. ....... in the first half of 2009, Twitter added more users more quickly than almost any web service in history ...... the company tells Fortune that in coming months Twitter will roll out new features and ad products ...... "Twitter could be 10 or even 100 times bigger. I'm hopeful for that," says Reid Hoffman ....... "But it's not a given. It's never a given." ...... Twitter hates being lumped in with Facebook as a social network, but comparing the two companies helps illustrate why Twitter finds itself stuck in neutral. ...... Zuckerberg .... although he still dabbles in writing code, he spends his time refining the product and strategy. He's been criticized for being ruthless, ambitious, and single-minded in his quest to build Facebook -- a common knock on the few founders who stay atop their companies. (Exhibit A: Bill Gates.) ...... Unsure of what they'd created, the founders basically turned Twitter over to its users -- initially a bunch of techie early adopters -- and watched what they did with it. The result was a bit of anarchy ...... By the end of 2008 the board decided that Dorsey, a taciturn engineer with no previous management experience, was no longer the right CEO. Williams, who succeeded him, has been accused of pushing Dorsey out, but in an exclusive interview for this story, he put the responsibility for making that decision on the broader board: "We thought about recruiting somebody from the outside," he says, "but the company at that stage was so fragile that bringing in someone from outside was risky. So the VCs asked me if I would do it." ....... By that time, communication among the Twitter founders, especially Dorsey and Williams, had started to fray. According to Greg Kidd, an early investor, Dorsey today is circumspect but firm on the subject of his relationship with Williams. "The most he's ever said about Ev is, 'We don't talk.'" ........ Williams, a reserved Nebraskan ...... Having dabbled in improvisational theater early in his adulthood, Costolo inspires confidence with his refined public speaking ability, quick wit, and fast decision-making skills. ...... Williams left in December for vacation, extended it to January, then through March. On March 29, the day after Dorsey returned as product chief, Williams announced he wouldn't return to the company in a management role. ...... growth of U.S. visitors to the site has leveled off more than a year after its massive spike upward in 2009 ...... international traffic to the site jumped 83% in the past year ...... the 20-month plateau has come so early in the company's trajectory ....... Many believe that Twitter's search results, which increasingly show up on other sites, are its real jewels. For anyone striving to see events as they unfold, there are few better places to turn. ...... the company lacks a coherent philosophy about what it wants to deliver to customers in the first place. ...... Three days after Dorsey's March 28 return to daily duty at Twitter, the company killed the Dickbar. ...... three people close to Square say Dorsey told them that he views his involvement with Twitter as short term. ...... "The act of getting from there to here was violent," he says. "We've had a revolving door of senior leaders who leave." ...... if Dorsey is right and managing a startup is indeed like managing a theatrical company, it probably is a good idea to give the performers and stagehands a little love. That way maybe they can #gettheiracttogether.

I did offer my services but Twitter would not listen.

Making Dick Costolo An Offer He Can't Refuse

Nuggets From The Paulson Auditorium

Image by aJ GAZMEN ツ GucciBeaR via FlickrStartUp Week: Final Event: Biggest Event?

- 2005, there were very few blogs around.
- Vin Vacanti has a great blog.
- Fred Wilson, Mark Suster, Chris Dixon, Brad Feld.
- Josh Auerbach: "All my knowledge comes from blogs."
- It is easy to do market research.
- The lean startup movement.
- You will be amazed by how many people are willing to talk to you.
- The best way to build a business is without any investment money.
- We don't do NDAs. We will laugh at you if you ask.
- Outsourcing is not an option.
- If your proposal is outside the thesis of a VC firm, you are not going anywhere.
- Talk to people. Engage with people at their blogs.
- Cool. Uncool. Cool again.
- Chris Dixon: "1/3rd of my companies are profitable with seed money."
- You have to be active online.
- You have to blog. You have to tweet. This is the number one piece of advice. You are not going anywhere in tech without these.
- Internships with big brand name companies are overrated.
- Entrepreneurs - it's a personality type.
- If you send a form email, you will get a form response.
- Show me that you put some work into that email. You read up on me.
- No investor will read a business plan.
- You and your team.
- What all could go wrong? What can I do to mitigate? Put down in writing.
- Build your relationship with investors over a period of time.

A Day In The Life Of Amy Cao

Amy Cao's Political Incorrectness

Many of you might know Amy Cao does social media for FoodSpotting. This is a day in the life of Amy Cao.

Amy Cao wakes up to the chirps of birds that remind her to tweet, and she gets to tweeting right away, first thing in the morning. She often finds herself dealing with six hours worth of tweets from fans from Japan who all expect individual reply tweets. So far she has managed to meet those expectations, but she wonders for how long. She says she is looking for an intern/assistant. A look alike would be nice.

A FourSquare Mayor?

New York City

4/16: I Found Myself A Party: Tonight's Gonna Be A Good Night

Saturday, April 16 · 7:00pm - 10:00pm

Sidebar
120 East 15th St
New York, NY

Amy Cao's Political Incorrectness

A Small, Historic EatUp
April Fool?
Tumblr Explore
Soraya Darabi In New York Magazine
EatUps Don't Seem To Have A Monthly Rhythm
Tuesday 2/15 Noon EatUp: 46th Between 5th And 6th: Schnitzel & Things Food Truck
Instagram Magic

StartUp Week: Final Event: Biggest Event?

I started out thinking all events are created equal. But you get hints thrown in here and there. There is expectation in the air. The event tomorrow looks like will be the biggest event of the week. And I am looking forward to it.

Thursday, 4/14: Fundraising: VCs, Angels and Accelerators Chris Dixon (@cdixon), Albert Wenger (@albertwenger), Lawrence Lenihan (@lawrencelenihan), Firstmark Capital, Hilary Gosher (@hilbil175), Insite Venture Partners, David Tisch (@davetisch), TechStars

April 14, Thursday, 6-8 PM, NYU Tisch Hall, Paulson Auditorium (UC-50), 40 W. 4th Street

Anthony De Rosa

I did two great events earlier in the evening, but the best part was walking from the first to the second with Anthony De Rosa, known as soupsoup on Tumblr.

Having Mango Lassi: Do Not Disturb

More Followers Than Coca Cola

This is heartening. I seem to have more - way more - Twitter followers than Coca Cola.

When people compliment me I like to say, "It is nothing, really, it's just numbers."

No More Beer, No More Soda
2000 Squats