Character Limits In Email

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Imagine an email service where when someone emails you for the first time their message has a character limit of something like 200. If you never open up their emails, they stay put at 200. And their messages don't count against your inbox space.

But if you open up their email, their limit goes up to 300 or 400 characters. But if you don't reply to their email, they stay there. On the other hand you could simply ban them and their privileged 200 characters are also gone.

But if you read and reply, the character limit goes up to 500 or more. Unless you specifically click on a button that allows them limitless space.

At one end are email concepts like on Facebook where you message me because we are connected. At the other end are regular email services where anyone can send you anything.

The inbox has to be like a cellular membrane. It has to protect the cell, but it also has to selectively allow outside stuff.

Beyond this "membrane" there have to be hard core demarcations. Facebook seems to have nailed social communication. Seems like people you know really well are only so many. And I feel like Asana is cracking the code on work communication. I have been reading up on it.

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"Do You Have An Email Address?"

This had to have been in 2005, 2006. I was doing democracy work for Nepal. My blog was my primary tool. And I had the largest Nepali mailing list in the world. I had managed to penetrate all the key organizations inside the country and out. And I stayed on a constant lookout for new email addresses.

So I am at this event in Queens. It has not started yet. I am working the room, meeting people, blatantly asking for email addresses.

I came across this guy who apparently did not know what an email address was. Every Nepali in the city has a phone, but only a minority even today have email addresses.

"Would you have an email address?" I asked.

"I do, but I forgot it at home," he said and saved face.

The guy apparently thought I was talking about some kind of a physical object. Like, do you have a Vespa?

Facebook's Gmail Killer? Wow

Image via CrunchBase

TechCrunch: Facebook’s Gmail Killer, Project Titan, Is Coming On Monday: @facebook.com email addresses ..... a full-fledged webmail client ..... Facebook has the world’s most popular photos product, the most popular events product, and soon will have a very popular local deals product as well. It can tweak the design of its webmail client to display content from each of these in a seamless fashion (and don’t forget messages from games, or payments via Facebook Credits). And there’s also the social element: Facebook knows who your friends are and how closely you’re connected to them; it can probably do a pretty good job figuring out which personal emails you want to read most and prioritize them accordingly.

Facebook has a huge advantage when it comes to email. Not all people who send you email are equal. And Facebook's social graph lets you determine your social concentric circles. And once you introduce the caste system into your inbox, you are in a much better shape.

Reimagining The Inbox The Simple Way

2010: Location, Random Connections, The Inbox, Frictionless Payments

If You Like Your Inbox, Keep It

Like Obama never tired of saying on the campaign trail for health care reform, if you like your current coverage, you get to keep it. So if you like your current inbox where you get emails from your friends and family and those dictators in Nigeria, you get to keep it. You actively would have to choose to go for the multi inbox option. (Obama's Got Momentum: He Could Defy History In November)

The Inbox As A Spectrum

All human beings are created equal, but that does not apply to emails. All emails are not equal. And the inbox has to reflect that.

Inbox 1

This is the inbox that you see when you log in. These are emails sent by people whose emails you have saved as contacts. These are emails sent only to you and not to a group of people.

Inbox 2

Emails sent by people whose emails you have saved as contacts, but these emails have also been sent to other people at the same time.

Inbox 3

Emails from mailing lists I might have subscribed to.

Inbox 4

Emails from everyone else. This is not the folder for the spam emails. The current spam folder gets to hold ground.

Addendum

An email that should have showed up in inbox 3, if it shows up in inbox 1, you get to tell the system it belonged in inbox 3, and all future emails from that address would end up in inbox 3. You teach the system as you use it.

Also you get to set an expiry date on the various inboxes. All emails in inbox 3 that are more than a month old, please delete them without asking, something like that. Because even Gmail has a space limit.

And there should be an easy way to delete contacts. If you ended up saving an email address you did not mean to save, delete. Free the soul.

I think with this simple change, the inbox could see new life. Inbox 1 could again become something to always look forward to. And this suggestion is not to displace the already in place concept of threaded conversations and the other goodies.

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