Showing posts with label diversity. Show all posts
Showing posts with label diversity. Show all posts

Sunday, April 09, 2023

ChatGPT's Impact On Diversity And Inclusion In The Workplace

Diversity and inclusion are key priorities for many companies, as they recognize the benefits of having a workforce that reflects the diversity of their customers and communities. Fortunately, with the rise of new technologies, companies are finding new ways to promote diversity and inclusion, and one such technology is ChatGPT.

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One of the ways that ChatGPT is having an impact on diversity and inclusion in the workplace is through its natural language processing and translation capabilities. These capabilities facilitate communication across language barriers, making it easier for employees who speak different languages to communicate with each other. This can help break down barriers and promote collaboration among diverse teams.

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But ChatGPT's impact on diversity and inclusion doesn't stop there. It can also help identify and address implicit bias in communication. By analyzing the language used in communication, ChatGPT can identify patterns of bias and help employees recognize and address these biases. This can help promote a more inclusive workplace where all employees feel valued and respected.

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Another powerful feature of ChatGPT is its ability to provide a safe and anonymous space for employees to voice concerns or report incidents. This can be especially important for employees who may be hesitant to speak up in person. By providing a safe and anonymous space, ChatGPT can help ensure that all voices are heard and that employees feel comfortable reporting incidents of harassment, discrimination, or other issues.

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Finally, ChatGPT's AI can help identify and address inequalities in the workplace. By analyzing data on hiring, promotions, and other workplace processes, ChatGPT can identify patterns of inequality and help companies develop strategies to address them. This can help ensure that all employees have equal opportunities for growth and advancement.

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In conclusion, ChatGPT is having a significant impact on diversity and inclusion in the workplace. Its natural language processing and translation capabilities, ability to identify and address implicit bias, provision of a safe and anonymous space, and AI-powered data analysis are all contributing to a more inclusive and equitable workplace. If you're looking to promote diversity and inclusion in your company, ChatGPT is a technology that you need to consider.

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Tuesday, June 28, 2022

28: Ukraine, NFT, Diversity

The Garden of Magic Eden How the newest NFT unicorn has mastered scale through transparency, creativity, and community ...... Today, Magic Eden attracts over 20 million monthly unique visitors. ........ The platform retains the vast majority of market share and is typically responsible for over 95% of daily Solana NFT volume. ....... This all despite the fact that Opensea, the market incumbent, launched support for Solana NFTs in April—an event widely predicted to be a “Magic Eden killer.” ......... . “They haven’t necessarily done everything right, but they are always adapting and reacting to what the community needs.” The company even has its own term for this building philosophy:

“Twitter-Driven Development.”

........... startups are mirrors of their founders, from the cultural values they codify to the expectations they set through example ........ In a landscape dotted with scams, Magic Eden is deliberate in putting in place measures to prevent bad actors and manipulation. ......... one gets the sense that keeping Magic Eden running is like tending to the boilers of a steamship, where constant effort is necessary to keep the business propelling forward. ....... being authentically web3 over web2 (prioritizing community input over centralized decision-making) ......... All four co-founders are immigrants to the US (Jack, Zhuoxun, and Sid are Asian-Australian; Zhuojie lived in China until coming to the US for graduate school). Zhuoxun’s early childhood was spent in Malaysia, until his mother moved the family to Australia when he was five. ......... Each of the founders has their own story of deviating from the path of least resistance to arrive at their current positions. For Zhuojie, that meant diving into a new programming language and learning blockchain development from scratch when he took on the role of Chief Engineer. “I was curious about Rust (the programming language of the Solana blockchain), web3, NFTs, crypto, and running a startup,” says Zhuojie, recalling his reactions after getting the call from Sidney to help start Magic Eden. .......... Jack takes the opposite stance, arguing that Magic Eden ought to feel similar to using a web2 app while remaining web3 at its core ........ One of the challenges Magic Eden faces is scaling as a fast-growing, remote-first startup while maintaining strong company cohesion. The team is globally distributed, and building culture while remote is something that the founders spend a lot of time thinking about. “We’ve had success hiring from our own networks, but we need to cast the net wider and search for talent in different places,” Sidney said. ....... Solana’s wedge of fast, low-fee transactions could be eroded by a similar experience on Ethereum that also offers better security. .......... Today, most NFT marketplaces focus on the transaction itself, while the initial stages of creating purchase intent or sparking inspiration happen on other platforms like Discord and Twitter. The user experience is clunky and disjointed: users have to check multiple platforms to discover, communicate, transact, and connect, leaving an opportunity to build a more cohesive commerce experience that reflects the social activity happening around NFT purchases and ownership.


Unbundling Work from Employment The internet and rise of micro-entrepreneurship ....... A 2017 McKinsey Global Institute study showed that 20-30% of the working age population in the US was engaged in independent work, and that the proportion of such work mediated by digital platforms like Uber and Etsy was growing rapidly. .......... YouTubers, podcasters, and gaming livestreamers who’ve monetized digitally-native hobbies ......... teachers, salespeople, farmers, chefs, and personal shoppers. ....... Freshbooks’ 2019 study on self-employment found that the primary motivations for those pursuing self-employment were non-financial: most individuals seek a combination of freedom, fulfillment, and career control. ........ humans are driven by autonomy (desire to be self-directed), mastery (urge to improve), and purpose (desire to do something meaningful)—all of which independent work can facilitate. ......... direct payment models have made it viable for workers to earn a livelihood from even a small number of loyal fans; and platform companies in the gig economy and passion economy have paved new paths to work. ......... Substack has enabled writers to more easily earn income from writing, and Blok.fit and Playbook have enabled fitness instructors to run a virtual business. ........ Given that the online creative economy is growing at nearly 20% per year, verticalization is becoming an increasingly viable strategy as each vertical grows larger. And, in particular, COVID is an accelerant to new vertical platforms as nearly half of the US is jobless and seeking new, turnkey ways to earn income through end-to-end digital platforms. ......... Podcasting has been around since the early 2000s, but Anchor, a podcast platform launched in 2017 that simplifies podcast creation, was reported to be powering 70% of all new podcasts as of Q1 2020 and believes that its monetization platform effectively doubled the number of podcasts running ads. ........... Shopify, which has stated that its mission is to “make entrepreneurship more accessible,” doesn’t just superficially enable the creation of an online storefront, but offers deeper functionality tailored to e-commerce merchants: a dedicated network of fulfillment centers, merchant cash advances, marketing & SEO, etc. This focus on the e-commerce vertical has enabled it to build a $114 billion business, blowing past horizontal website builders like Wix that also offer e-commerce functionality (market cap of $14 billion, as of 7/28/20). ............. In the local services vertical, Dumpling gives personal shoppers everything they need to run their own grocery delivery businesses, including a fully-funded credit card for purchasing orders, professional website, client-facing app, and business coaching. ......... For micro-entrepreneurs, the tradeoff of independence is a de-risked company environment for learning, pivoting, and risk-taking— ......... On Substack, individual newsletter writers are already self-organizing into subscription bundles, and some are hiring teams and further professionalizing their content, effectively re-bundling into a new media organization (albeit, with a significantly different cost structure). ......... Despite myriad attempts by startups to create better video consumption experiences aligned to a specific vertical, YouTube remains unbundled because it aligns to consumer usage patterns: there’s a large base of casual consumers who want to watch diverse content across categories, rather than visiting various destinations for different content verticals. As such, YouTube is an indispensable horizontal platform in the ‘entrepreneurship stack’ that supports independent creators across a variety of industries, from financial experts to unboxing video creators. ............... 22% of self-employed workers have multiple revenue streams, compared to 11% who work for an employer



Toys, Secrets, and Cycles: Lessons from the 2000s I started my internet career in the early 2000s during the dot-com bust. It's hard to picture this now, but the internet was a thing that people used only intermittently, to check email or plan travel or do some research.

The average internet user spent about 30 minutes a day online, compared to about 7 hours today.

........... The National Academy of Sciences ranked the internet 13th in its list of great inventions over the last 100 years, beneath radio and telephones ........ At the same time, there was a small but growing movement of developers and founders who were excited about the idea that the internet could be more than a read-only medium – that it could allow anyone to create and publish, to not only read but also write, as we said back then. This movement became known as web 2. The runner up name was read-write web. ......... there's a strong correlation between rich product design spaces and what smart people find interesting ........... Another striking thing about that period was how small and passionate the web 2 community was. I remember in 2004 going to what I think might have been the first New York Tech meetup. ......... Sometimes I get asked how I first met old friends like Fred Wilson and Alexis Ohanian. The simple answer is there just weren't that many people, especially on the east coast, who were interested in these topics. We all knew each other. ........ But people were very focused and excited. The feeling was that a revolution was brewing. We knew a secret and the rest of the world hadn't figured it out yet. ......... Yahoo was considered a savvy company, and said they were making web 2 a core part of their strategy.......... The basis of competition switched from creative idea generation to disciplined execution. You had to decide whether you wanted to be the idealistic band at the indy bar or be pragmatic — potentially making compromises — and play in stadiums. .......... By 2007, things were looking up for web 2. Among other things, Facebook passed 10M users, Twitter was growing and had just gotten VC funded, and Google acquired YouTube. .......... from a startup perspective, the 2008-11 era turned out to be a golden age. Apple released the iPhone app store in 2008 and by 2009 talented founders were pouring in. The mobile app revolution was in full swing. .......... Almost all of today’s top mobile apps were created by companies founded between 2009 and 2011, including Uber, Venmo, Snap, and Instagram. .......... even if social, cloud, and mobile each improved linearly, the combination could improve exponentially. ........ My belief is that the best place to look is crypto and web 3. ......... Things that look interesting to smart people usually do so because they are rich with product possibilities. These possibilities eventually become reality. Toys become must-have tools. Weekend hobbies become mainstream activities. Cynics sound smart but optimists build the future.




Diversity & Friction friction is one inevitable result when any organization – a company, a non-profit, a government agency, or a military unit – accepts more diverse members into its ranks. ......... When individuals in the group no longer have the same shared backgrounds, perspectives, and life experiences, those emerging differences can generate friction, discomfort (not unlike the discomfort that can come with sudden silence), and even conflict. ......... Denying friction in a diverse organization is akin to Victorians denying sex. It doesn’t go away; it just comes out in other, unexpected, and possibly counterproductive ways. ........

diversity plays an essential role in counteracting groupthink. But volumes of literature also reveal how resisting groupthink creates conflict.

.............. Diverse perspectives fuel creativity. ........ tension and friction – ideas and people rubbing against each other. It comes from conflicting visions of how the world works coming into contact. These collisions generate heat but also light .......... Organizations stagnate without friction. They become sterile, boring, conformist, and risk-averse. Or the friction erupts, but without warning, in the form of conflicts that can sap morale, cause talent to leave, or even create legal threats, public relations disasters, or customer relations nightmares. ............ continuous learning alongside fellow workers and constant negotiation with those colleagues. .......... The best teachers don’t deliver or download knowledge. Instead, they provide scaffolding so that students construct their knowledge. ......... Diversity & inclusion lectures often devolve into a class where neither pupils nor students want to be. .......... Charged topics like diversity and conflict can often best be approached indirectly. It lowers the stakes for everyone involved. It also helps the learning feel less like a chore. ........ Play is so essential to humans and animals. It is how our young brains develop the patterns and tools we will need for the rest of our lives. It is also how we learn about conflict. Play is thus deadly serious. ........... Play is also – obviously – joyful.


Monday, January 25, 2016

Twitter Board Diversity





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How Diversity Makes Us Smarter

Being around people who are different from us makes us more creative, more diligent and harder-working
Decades of research by organizational scientists, psychologists, sociologists, economists and demographers show that socially diverse groups (that is, those with a diversity of race, ethnicity, gender and sexual orientation) are more innovative than homogeneous groups. ...... It seems obvious that a group of people with diverse individual expertise would be better than a homogeneous group at solving complex, nonroutine problems. It is less obvious that social diversity should work in the same way—yet the science shows that it does. ...... This is not only because people with different backgrounds bring new information. Simply interacting with individuals who are different forces group members to prepare better, to anticipate alternative viewpoints and to expect that reaching consensus will take effort............. The first thing to acknowledge about diversity is that it can be difficult. ....... you would not think of building a new car without engineers, designers and quality-control experts—but what about social diversity? What good comes from diversity of race, ethnicity, gender and sexual orientation? Research has shown that social diversity in a group can cause discomfort, rougher interactions, a lack of trust, greater perceived interpersonal conflict, lower communication, less cohesion, more concern about disrespect, and other problems. So what is the upside? ........ The fact is that if you want to build teams or organizations capable of innovating, you need diversity. ..... Diversity can improve the bottom line of companies and lead to unfettered discoveries and breakthrough innovations. Even simply being exposed to diversity can change the way you think. This is not just wishful thinking: it is the conclusion I draw from decades of research from organizational scientists, psychologists, sociologists, economists and demographers. ....... People who are different from one another in race, gender and other dimensions bring unique information and experiences to bear on the task at hand. A male and a female engineer might have perspectives as different from one another as an engineer and a physicist—and that is a good thing. ....... on average, “female representation in top management leads to an increase of $42 million in firm value.” They also measured the firms' “innovation intensity” through the ratio of research and development expenses to assets. They found that companies that prioritized innovation saw greater financial gains when women were part of the top leadership ranks. ........

Racial diversity can deliver the same kinds of benefits.

...... For innovation-focused banks, increases in racial diversity were clearly related to enhanced financial performance. ...... companies with one or more women on the board delivered higher average returns on equity, lower gearing (that is, net debt to equity) and better average growth.
......... Large data-set studies have an obvious limitation: they only show that diversity is correlated with better performance, not that it causes better performance. Research on racial diversity in small groups, however, makes it possible to draw some causal conclusions. Again, the findings are clear: for groups that value innovation and new ideas, diversity helps. ........ The groups with racial diversity significantly outperformed the groups with no racial diversity. Being with similar others leads us to think we all hold the same information and share the same perspective. This perspective, which stopped the all-white groups from effectively processing the information, is what hinders creativity and innovation. ....... When a black person presented a dissenting perspective to a group of whites, the perspective was perceived as more novel and led to broader thinking and consideration of alternatives than when a white person introduced that same dissenting perspective. The lesson: when we hear dissent from someone who is different from us, it provokes more thought than when it comes from someone who looks like us. ......... Democrats who were told that a fellow Democrat disagreed with them prepared less well for the discussion than Democrats who were told that a Republican disagreed with them. Republicans showed the same pattern. When disagreement comes from a socially different person, we are prompted to work harder. Diversity jolts us into cognitive action in ways that homogeneity simply does not. ......... papers written by diverse groups receive more citations and have higher impact factors than papers written by people from the same ethnic group. Moreover, they found that stronger papers were associated with a greater number of author addresses; geographical diversity, and a larger number of references, is a reflection of more intellectual diversity.
......... Diversity is not only about bringing different perspectives to the table. Simply adding social diversity to a group makes people believe that differences of perspective might exist among them and that belief makes people change their behavior. ............

people work harder in diverse environments both cognitively and socially. They might not like it, but the hard work can lead to better outcomes.

........ diverse juries were better at considering case facts, made fewer errors recalling relevant information and displayed a greater openness to discussing the role of race in the case ........ This is how diversity works: by promoting hard work and creativity; by encouraging the consideration of alternatives even before any interpersonal interaction takes place. The pain associated with diversity can be thought of as the pain of exercise. You have to push yourself to grow your muscles.

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Saturday, February 14, 2015

Race, Gender And Tech Entrepreneurship

When you are in the political mindset, you are trying to add your little energy to the larger collective energy which, you hope, is trying to move towards a more perfect union. You look at the large arcs of history.

But in the tech entrepreneurship mindset, you don't have the luxury of time, you have to execute, you have to move, you have to play the hands you are dealt with. I think for the most part it is about innovation and hard work, mostly just innovation. If you can take yourself to the cutting edges of innovation, you will, for the most part, win. If you have the stomach to take the risks, to make the jumps. But you don't really have the privilege of theory, or at least not as much. You don't have the privilege of the monk option, where you choose to live on little to give a larger push to the historic arc towards a more perfect union. You have investors, you have team members, you have customers to please. Money is as good a metric as any. You have to make the moves that make the money. Maybe there is not time to watch a change of heart unravel.

You have to move. For the most part you rely on innovation and hard work and charisma. But there are times when you just have to hit back. You might not be black, or Indian, or female, but maybe you are dumb, and fat, and lazy, and ignorant. And being dumb, you need to be called on it. Or maybe you just have a funny face. How about ugly?

You hit back hard and fast. You sting a quick sting. You take a quick bite. Everybody but everybody is at the receiving end of something or the other. You do that to clear up the deck a little so you can quickly go back to innovation and hard work. Innovation is its own sexy. A relentless push to the cutting edges of innovation allows you to wallow in the high clouds of the post-ISMs individuals. Because, we are relentlessly trying to move towards a meritocracy.

The best ideas could come from anywhere. The talent pool is global. If you don't cast your net wide, you lose.

Even without race and gender issues, tech entrepreneurship is plenty of fights. You have to take down an old building to build a new one in its place. That takedown process can feel like violence to some people. Feelings are going to get hurt. But that is how progress is made. The old has to make way for the new. And the new has colorful faces.

Be bold. Take the risk. Sting.