Sameer Maskey Of Fusemachines

I have brushed against Sameer Maskey at a few events, and he might even know me by name - the New York City Nepali community is small like that, especially since we seem to have a bunch of mutual friends - but there is no mistaking the guy. When you mention "tech startup" to any professional Nepali in the city, they inevitably drop the Sameer Maskey name. I am int the process of going to meet him, hopefully some time next week. I thought I might as well read up on the guy.

Fusemachines: About Us

Sameer Maskey runs a New York-based startup that is building state of the art Artificial Intelligence algorithms for big data Natural Language Processing problems. .... Sameer has a PhD in Computer Science from Columbia University.

Columbia: Sameer
Sameer On Twitter
Next question, please

It’s not every day that someone claims they have the future in their hands, but Dr Sameer Maskey says just that. .... Straight after graduating from school in Nepal, Maskey left for the United States in 1999 where he was to complete his undergraduate, masters, and finally a PhD degree from Columbia University, New York in 2008..... After years of studying and working abroad, the 33-year-old researcher wanted to start a project that could benefit his home country. In 2013, Maskey opened a company called Fuse Machines that would produce, market, and sell conversation systems. ....... The software he is currently developing allows people to text or web-chat a company with a query or complaint and the system will respond with an answer or solution straight away. ....... In laymen’s term, data analysts from Fuse Machines and analysts from their respective clients exchange information based on what kind of services and complaints individual consumers demand of them. This data is catalogued in the system, so when a customer asks a question from within this inventory in any language, the software is able to give the answer. If a consumer asks a question the system does not have the answer to, within 24 hours with the help of an analyst, it will find the solution and retain the answer for next time. ...... Fuse Machines already has an array of e-commerce clients in the US and Maskey says in the coming months a lot of firms based in Nepal will also be using the software. ..... In a country where the most successful companies do not have adequate face-to-face customer service centres, Maskey is hopeful that his conversation systems based on web chats and artificial intelligence will take off and improve the way organisations handle queries and complaints. “Once in a while technology does leapfrog in Nepal, here’s hoping this is one of those times,” says the professor.

Angel List: Fusemachines
Dr. Sameer Maskey

His course is designed to bring MBA students and Computer Science students in the same classroom with the aim of bridging the gap between Computer Science and Business management. Case in point: the booming industry of startups that has taken the western world by storm. ...... Dr. Sameer shares his experiences and views regarding the issue of choosing off beat careers and choosing to become more than a doctor, scientist or business man. Here’s an insight from a man who dared to break the convention and succeeded. ...... What it does is it understands what you said, processes it and converts it into text and speaks back to you. ...... Siri is a voice based application which instigates a lot of errors. Our program is focused on a text to text dialogue which has fewer errors. ...... Imagine calling any company in the world and talking to a machine or robot for customer service which answers all your queries as well as a human. If machines can replace the human function, it increases efficiency and that manpower can be better utilized. ..... I studied at St. Xaviers .... After high school, I enrolled into Army College in Bhaktapur where it wasn’t really common for students to apply for SATs or even apply to study abroad as a whole. In army school you aimed to go into the army. .... I applied to a bunch of colleges where I got a number of full scholarships and chose to study in Bates

BusinessWeek: Fusemachines
CorporateWiki: Sameer Maskey
BusinessWeek: Sameer Maskey

Looks to me like this guy wants to be the world's Call Center.

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Ingress: State Of The Game: New York City (2)

It is fair to say the green team right now dominates Manhattan. Only a few week back they were at 50% of the territory. Now they are past 50 and still have momentum. Columbia University is solid blue, it is home territory to the top blue agent in the city. Upper West Side is also solid blue. It is home territory to the top attack agent on the blue side. But blue is shaky everywhere else on the island. I believe the green team is approaching 60% of the island by now. That is not worrying. What is worrying is they still have momentum.

When that happens there is the spillover effect. They start pouring out into Queens, Brooklyn, New Jersey perhaps. Already Kogent is talking about New Jersey on the All COMM. Manhattan is not enough territory. They are still hungry. I don't see a slowdown on their side.

West Village has become the green Bayonne. It is home to a permanent L7 farm for the green team. Only Bayonne has many fewer agents harvesting the goodies.

Queens used to be solid blue. By now it is 50-50. Downtown Brooklyn was always fiercely contested, as it is now. But southern Brooklyn is solid blue. Staten Island continues to be JPNasty1 territory: solid blue, the most unchanged part of the city for the game.

When I had a fallout with the current organized team in the city the blue team owned 66% of the city. As long as that team will focus their energies on faction chat in engaging in personal attacks on me, the other side will keep their momentum. If they still have momentum at owning 60% of Manhattan, they still have ground to cover in Queens and Brooklyn, and New Jersey is all open to crack. Arbitrage wants to buy a subway pass, Kogent wants a pass for PATH. The East Village and West Village are no longer enough for them and they are still hungry.

New Jersey's strength came from the numerous L8 farm events that NYC agents organized there. But by now New Jersey is self sufficient. It does not need NYC agents to stay strong. But I would still worry about Kogent.

Derp by now has his own private farm. It is the most efficient farm in the city right now: small and tight.

Forest Hills in Queens is one green 30 portal L8 farm in Jackson Heights taken to burnout away from being wiped out. Astoria, Flushing and Forest Hills all depend on Jackson Heights, the top Ingress destination in the borough by now.

Bronx is 50-50 like it was months ago. Not much change there.

rmazzara has done a good job of turning Long Island over 50% blue, it used to be almost 70% green, and he is not from Long Island. That change goes unnoticed. He might be the top blue agent in the city in terms of the sheer number of hours he puts into the game. Frankly, the number of hours he puts is scary to me. Maybe he is on Niantic's payroll.

What could the blue team do? What are the options?

(1) Make a team decision to stop personal attacks on me and my new, small team.
(2) The idea of me building a team is not alarming. And it is not at cross purposes. And the credit does not go to me. There are only two global teams possible. That is just the way the game has been designed.
(3) My team - The Squad - could sit on top of the organized team that exists already. The existing team was able to go to 66% of the territory in the city. Together perhaps we can go past 70% if we do it right.

Otherwise the green team could carry this current momentum for two more months at least.

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New York Tech Scene: Thriving

Technology Review: Fred Wilson

his first big deal was an investment in the Web community GeoCities, which Yahoo bought for about $3 billion in 1999. He went on to back startups including Twitter, Zynga, and Foursquare .... because VCs often shy away from technologies that take a very long time to bear fruit, such as many in energy or biomedicine, some critics contend that VCs flood the world with too much money for ideas that don't solve big problems. ..... the returns haven't been very good in the venture capital industry for a long time ..... There are a lot more places to go for money, which I think is a good thing for venture capital, because it allows more entrepreneurs to get going. We see more projects. There are more quality opportunities for us to invest in. At first blush, you might think that more capital means more competition. But I think what more capital really means is more entrepreneurs. ..... I don't think there's too much money sitting around. I think there's too much money in too few hands. So when six white guys in suits control two and a half billion dollars, that's not a good thing. Instead of being allocated just to one firm, it would be better if that two and a half billion dollars was allocated to 25 firms at $100 million each. It would lead to more diversity or people trying more things: data sciences, urban sciences, transportation, energy, materials science, and many others. ..... people who invest in venture capital like to go into deals together, and they like to invest in firms that have brand names and have long track records. That's what leads to a concentration of money in a few big-name firms

If You Don’t Know Your Co-Workers, Mix Up the Chairs

I learned early on not to feel badly about reaching out for help, and not to feel embarrassed about saying that you’re in over your head. We have a fantastic group of investors, and I’ve always felt comfortable asking for guidance. Early on, everyone in the organization became really comfortable with the idea that if there’s something you can’t do, just talk to someone about it or find someone to help you........ The importance of overcommunicating .. it’s taken me a while to realize that just because I understand things doesn’t mean that everyone else understands them. In our company meetings, I’ll say things that sound repetitive, but you have to do that. ...... As the company has grown, I can sometimes start to feel disconnected, and I’ll decide to randomly meet with one person a day, and we’ll go out for a half-hour coffee. You do that for six weeks or so, and then all the channels of communication are open again. ...... I always ask them for feedback, too. “Is there anything that I can do better to make your job easier? Is there anything I can do to make the company better?” ..... creates a really healthy environment so that people aren’t running off to a conference room and saying, “I can’t believe we’re doing this.” If you want to talk about that, talk about it in public. That’s one of the things that have made it easier for us to be 120 people and still feel relatively small. ..... I keep a notebook in my pocket and I write down all the stuff we could ever do with Foursquare. ..... I’ve learned when to bite my tongue about things I’m excited about. ..... We mix the seats up occasionally so that everyone gets to sit next to other people. And I’ll move my seat around so I’m sitting next to different people. They can ask me questions, and I get to know everyone better. ...... I started to feel a bit disconnected from our San Francisco office, so we got two big screens with cameras there and here in New York. They’re on all day long, so you just walk by and say: “Hey, Pete, what’s up? Can you get Ben?” It works so well. ....... this idea of weekly snippets. Every Monday, you send in a bullet list of the stuff you’ve been working on, and the software compiles a list and mails it out to the entire company. So you can quickly scan them to find out the status of a project or what somebody is working on. It gives you a nice general overview of the company. So you follow the people you want to get updates from, but we make sure that everyone automatically gets them from me and our C.O.O. and our head of engineering and our head of product. ....... When I send out mine, the first heading is, “Things I’m Psyched About,” and the next is, “Things That I’m Not So Psyched About” or “Things I’m Stressed About.” The next thing is usually a quote of the week — something I heard from one of our investors or maybe overheard from an employee — and then I have my snippets below that. ...... I get a lot of feedback from employees. It only takes them a minute or two to read, and it’s like a bird’s-eye view of what I think is going well at the company and areas where I think we could improve. It’s also a good way to start a conversation. ...... We always talk about when the company feels broken — let’s say you have 10 employees, and suddenly you have five more, and the stuff that worked at 10 doesn’t work at 15. So we’ll say, O.K., the company is broken — let’s step back and figure out how to fix it, and it might happen again from 20 to 50, from 50 to 70, whatever the numbers are. ...... The teams might be too big. Maybe there are too many reviews. There are all these little levers that we can tweak, and that’s how you take something that’s feeling a little bit broken, or not as efficient as it could be, and right it.

The Rise of the New York Startup Scene

"We never even had a conversation about, 'the only way to make it succeed is to go to California—should we pack up our stuff?' " ...... a pool of engineers who have come to or stayed in the city as companies like Facebook and Twitter built offices in New York ..... the amount of New York City-based startups that received venture funding rose 34 percent between 2007 and 2011, while deals in Silicon Valley declined 7 percent and those for the country overall dropped 8 percent. Last year, venture investors plowed $2.75 billion into 390 startups in the New York City area—the most money and investments since 2001 ..... So far this year, $942 million has been invested in 182 startups in New York. .... the Silicon Valley scene is still many times larger (1,202 companies grabbed $12 billion last year), and is nowhere near being eclipsed. Still, New York's startup growth is palpable ..... Like Crowley, Zach Sims decided to set up shop in New York when he cofounded Codecademy, a startup that teaches people how to write software code—even though his company's early days were spent in Silicon Valley as a participant last summer in Y Combinator ..... Sims and cofounder Ryan Bubinski had attended Columbia University in Manhattan, building up a network of people they wanted to hire, and their main investor, Union Square Ventures, is based in the city. Sims also thinks working in New York is a good way to be in touch with the kinds of people who would use Codecademy, since the startup's offerings are geared toward people who aren't entrenched in the tech scene—and those people are easier to find in New York than in Silicon Valley. ..... there's New York's always-on atmosphere: she'd worked previously in Silicon Valley and "felt like a weird person" leaving the office at 2 or 3 a.m.—but New York is always buzzing. "You can get food here any time of night," she says. "You can get anything."

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Social Media Weekend: Columbia Journalism School: Sree Srinivasan

Watch live streaming video from columbiajournalism at livestream.com

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In Foley Square A Libya Feeling

Image by Rob Blatt via FlickrI have been obsessed with news about Libya. So when I showed up for the Foley Square rally to express solidarity with Planned Parenthood earlier today, I kept thinking about Libya.

This event had enormous buzz. When you hear about an event on Facebook, and PlanCast, and over email and maybe one or two other ways, you know something's going on. And this rally was as big as I expected it to be. Looked to me like the entire New York congressional delegation was there. And many other speakers.

Who Hired You?

Image via WikipediaSam Walton is an inspiration of mine. I find Walmart, Dell and the dollar pizza places fascinating. I admire those who can keep the costs down.

Sam Walton had plastic chairs at his Arkansas headquarters. And this was after Walmart had gone public, and Sam Walton was a billionaire already. His logic was obvious. If we buy expensive chairs, the costs get passed on to the customers. It made perfect sense to buy plastic chairs. When he traveled for business, he made a point to stay in cheap motels.

I read his autobiography a long time ago. It is a slim book, a great read.